The 1win team is interested in customer feedback. We welcome enquiries, feedback, complaint referrals as well as counselling on any issues. Our professional 1win customer support team works round the clock to provide the best level of service to our valued customers.
Contact Details
1win’s customer service team consists of highly trained professionals who are well-versed in all aspects of 1win’s business. The main task of the operators is to provide timely assistance in resolving questions or issues that arise for users of the platform. If you have any questions about the services offered by 1win or if you need to resolve a problem, please use the communication channels that are most convenient for you and we will be happy to resolve your questions as soon as possible.
Live Chat
We have placed access to live chat on every page of our website and mobile app, making it easy for our customers to contact our support operators. You can contact our support team at any time for advice, problem resolution or to make a complaint. The 1win support team guarantees a courteous, professional and personalised approach to every customer.
Email is another available method of contacting 1win customer support. This method is suitable for non-urgent issues. Send your enquiries to the email address: [email protected] and our staff will process your enquiry on a first-come, first-served basis. We also accept suggestions to improve our website and the services we offer. Please describe your suggestion to improve the quality of service and we will consider it.
Phone Number
You can also contact the 1win support operators by calling our hotline number: 8 (495) 088 88-99. The call is free of charge worldwide. By choosing this method of contact, you can be sure that our knowledgeable staff will listen to you and help you find a solution that suits you quickly.
Social Networks
We have official accounts on several social networks and messengers so that our users are not restricted in choosing their preferred method of communication.
You can contact 1win support via the following social networks:
- Telegram: https://t.me/joinchat/bfhCv0orJDVjNmJi
- Instagram: https://www.instagram.com/1win_en/
- Facebook: https://www.facebook.com/English1win/
- Twitter: https://twitter.com/1winPro
Other Contact Information
1win also offers several email addresses for specific enquiries:
- Security: [email protected];
- Commercial offers: [email protected];
Affiliate Program: [email protected].